Giant Eagle Powers Distribution Operations through New WMS

Based in Pennsylvania, Giant Eagle employs nearly 36,000 individuals and is one of the 40 largest family-operated companies in the United States – operating Giant Eagle, GetGo, and Market District stores.

Giant Eagle, one of the nation’s largest food retailers and distributors and a member of Food Shippers of America (FSA), has successfully transitioned three of its distribution centers (DCs) from an on-premises Manhattan WMS to Manhattan Active Warehouse Management. The grocery retailer plans to shift its remaining four DCs by August 2025.

The American supermarket chain’s move to a cloud-native WMS has gone smoothly with each implementation completed faster than the previous one. Giant Eagle has worked with Manhattan to minimize disruption to the business and return the DCs to their prior production levels within days of going live with the new system.

“What I love most about Manhattan Active Warehouse Management is that we'll never need to upgrade again," says Dan Kapalko, Senior Director of Technology Systems at Giant Eagle. “Plus, the ability to get new features and functionality every quarter is invaluable. We’ve already received several of these quarterly releases, and many of the new features, like the shipment progress screen, have become essential tools used by our Team Members every day in our three live warehouses. This continuous stream of enhancements gives us a competitive advantage, without the cost and disruption of a traditional upgrade.”

Manhattan Active Warehouse Management is the first cloud-native WMS that unifies every aspect of distribution planning and execution. Built entirely from microservices, Manhattan Active WM ushers in a new level of supply chain speed, agility, and ease of use.

“We are honored to extend our successful partnership with Giant Eagle and are thrilled to power their distribution centers with Manhattan Active Warehouse Management,” says Stewart Gantt, Executive Vice President of Professional Services at Manhattan. “The cloud-native system gives them the ability to scale operations, as well as continuous access to the latest innovations in distribution. It’s exciting to see Giant Eagle taking advantage of the new quarterly capabilities to drive even greater business value.”

Additionally, Giant Eagle recently adopted Manhattan Active Transportation Management to extend this visibility and control to its logistics operations. Manhattan Active TM is the industry’s fastest shipment planning engine, equipped with advanced multi-modal, self-configuring, and self-tuning intelligence, and continuous optimization. By combining Manhattan Active WM with Manhattan Active TM, Giant Eagle will be able to optimize distribution, transportation, labor, and automation within a single, cloud-native application.

About Giant Eagle

Giant Eagle, Inc., ranked among the top 50 on Forbes magazine’s largest private corporations list, is one of the nation’s largest food retailers and distributors with approximately $11.4 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be a leading food, fuel, and pharmacy retailer in the region with more than 470 stores throughout western Pennsylvania, north central Ohio, northern West Virginia, Maryland and Indiana. Giant Eagle, Market District, GetGo, myPerks, and Giant Eagle Advantage Card are trademarks registered in the U.S. Patent and Trademark Office by Phoenix Intangibles Holding Company and exclusively licensed to Giant Eagle, Inc.

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