Photo Credit: Wendy's Company

Wendy’s Quality Supply Chain Co-op (QSCC) has partnered with Palantir Technologies, a leading provider of Artificial Intelligence (AI) systems, to accelerate digital transformation, AI adoption and operational decision making across the co-op. The fast-food chain’s purchasing cooperative will use Palantir’s AI platform to connect suppliers, distributors and restaurants.

Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide. QSCC, the second largest purchasing cooperative in the Quick Service Restaurant (QSR) industry, services Wendy’s more than 6,400 restaurants in the United States and Canada.

This partnership will bring QSCC toward a fully integrated supply chain network with opportunities for AI-driven, automated workflows as well as a future Wendy’s connected ecosystem of suppliers, distributors and restaurants. The cost savings and efficiencies from transforming QSCC into a digital-forward enterprise will benefit all Wendy’s operators it serves.

At first, QSCC will be moving onto Palantir’s Artificial Intelligence Platform (AIP) to improve the scale and speed of decision-making across the co-op. The platform is designed to connect disparate data sources into a single common operating picture, enabling both technical and non-technical users to quickly make decisions, evaluate their efficacy, and custom build modular applications.

In a second phase, QSCC will use Palantir AIP for supply chain management and waste prevention, including Dynamic Inventory Management, Variance and Gain Information for Restaurants, and Demand Deviation and Allocation. Palantir’s software enables organizations to bring the power of large-language models and other cutting-edge AI to their enterprise networks, private data, and core operations - with maximum security and trust - to help generate cost savings and efficiencies across the supply chain.

“We’re unlocking the inherent power of the supply chain ecosystem to drive new and compelling sales and operating efficiencies that will provide Wendy’s with a distinctive edge in the industry,” says Pete Suerken, QSCC President and CEO. “The sophisticated and nimble AI-powered planning and fulfillment system we’re developing will serve as the cornerstone for our state-of-the-art interconnected network.”

Forward-leaning technology and data science are integral to how Wendy’s runs its business and serves its customers. This includes using generative AI to reimagine the drive-thru experience with its FreshAI platform designed to enhance the customer and crew experience by automating the ordering process.

Palantir has partnerships across the food industry and a proven track record of helping customers improve their operations and supply chains with AI.

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